At Gunammoshop.com, our utmost priority is to ensure that your ordered item arrives promptly and functions flawlessly. We’ve meticulously crafted a return policy to provide you with the confidence to shop with ease, even when situations require a return. To initiate the process, please refer to the specific return policy associated with the item you intend to return.
For comprehensive details on our return and warranty policy, kindly peruse our terms and conditions.
FIREARM & LOWER RECEIVER RETURNS
Upon receiving a firearm or lower receiver at your chosen FFL, we recommend a thorough inspection before accepting the transfer. The guidelines below specifically apply to firearms or lower receivers retrieved from the FFL. Eligibility for returns is contingent on the proper use of the product and its return in its original condition.
If a firearm or lower receiver remains unclaimed beyond 14 days from its arrival, whether due to a failed background check, ineligibility for ownership, refusal to collect, or any other reason preventing completion of the transfer, the transaction will be canceled. Gunammoshop.com will facilitate a cancellation and return of the product, subject to deductions for applicable fees. These deductions include a $30 return shipping fee, original shipping charges, and a 15% restocking fee.
NEW GUN AND NEW LOWER RECEIVER RETURN POLICY
All sales of new guns and new lower receivers are considered final. We remind you that new guns may be eligible for manufacturer warranties. If you require assistance in reaching the manufacturer, please do not hesitate to inform us, and we’ll be delighted to assist.
CERTIFIED USED GUNS
For Guns.com Certified Used Guns, our ‘no questions asked’ return policy applies. Within a period of 3 calendar days following the physical transfer, Guns.com gladly accepts returns for a full refund, regardless of the reason. This refund, however, is subject to deductions for applicable fees, which encompass a $30 return shipping fee, original shipping charges, and a 15% restocking fee.
In the event of mechanical defects with Guns.com Certified Used Guns, returns for a full refund are accepted within 7 calendar days from the physical transfer. Shipping fees are covered by Guns.com in cases of mechanical defects. Beyond 7 calendar days, all sales are considered final.
NON-CERTIFIED USED GUNS
Gunammoshop.com permits returns of Non-Certified Used Guns with mechanical defects within 3 calendar days of the physical transfer. In instances of mechanical defects, all shipping fees are covered by Gunammoshop.com. After 3 calendar days, all sales are deemed final.
AMMUNITION, OPTICS, MAGAZINES, HOLSTERS, KNIVES, HUNTING GEAR, RANGE GEAR, UPPER RECEIVERS & OTHER ACCESSORIES
We regret to inform you that Gunammoshop.com does not accept returns for Ammunition, Optics, Magazines, and all other accessories. These sales are considered final. Please note that Optics, magazines, and other accessories may be eligible for manufacturer warranties. If you require assistance in contacting the manufacturer, kindly inform us, and we’ll be pleased to assist.
GUNAMMOSHOP.COM BRANDED MERCHANDISE
For Gunammoshop.com Branded Merchandise, returns are welcome within 30 days of receipt. We offer complimentary return shipping for Gunammoshop.com branded merchandise and all eligible clothing items.
ITEMS LOST OR DAMAGED IN SHIPMENT
Please acquaint yourself with our Package Protection coverage for items that may be lost or damaged during shipment.
GENERAL RETURN GUIDELINES
To commence the return process, we invite you to contact us directly at email@example.com/ or +1(801) 923-2240.
In cases of INCORRECT OR MISSING items, please do not hesitate to reach out to us.
Customers are advised that shipping labels are sent via email and must be printed by the customer.
For orders paid by credit card, refunds will be credited to the card used for the purchase once we confirm receipt of the merchandise and complete the inspection. Depending on your financial institution, refunds are typically processed within 3 to 5 business days following issuance.
We do not offer an exchange option. Instead, we recommend placing a new order for the desired merchandise, particularly considering that items may sell out quickly.
Gunammoshop.com retains the right to limit or decline returns.
It’s important to note that most manufacturers offer a manufacturer’s warranty, and any product-related issues should be directed to the manufacturer as a first step.
Returned clothing items must not be washed, worn, or exhibit damage resulting from accidents. We strongly advise adhering to washing and handling guidelines, as we cannot accommodate returns due to improper care, usage, or the natural wear and tear of colors or materials over an extended period of use.
Returns that do not meet our Return Policy criteria may be returned to the customer at their expense. Whenever feasible, the expenses will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused, or not originally purchased from Gunammoshop.com.
TARA TM-9 UPDATE
For consumers, please discontinue the use of Tara TM-9, with UPC 787450776401, as these pistols are designed exclusively for rubber bullet ammunition. We have already reached out to all customers who acquired this product from Gunammoshop.com to facilitate resolution.
For specific information, kindly visit the Tara Arms website and access the complete list of Impacted Serial Numbers. Should you have further inquiries, you are welcome to contact us directly at firstname.lastname@example.org or +1(801) 923-2240.
Should you require any additional information or have questions, please do not hesitate to get in touch with us.